A study from research firm Gartner finds that Britain is leading Europe in wireless net access. According to the study Britain will have about 27% of Europe's hotspots by the end of the year, followed by Germany with 23%.
This ties in nicely to a story on ZDNet UK about the lack of customer support at many hotspots. Or make that awareness! I've had some funny/sad experiences around both Europe and the U.S. where staff at locations offering Wi-Fi access have been completely clueless to what Wi-Fi is and that they actually offer it! At the oposit end of the scale is the staff at a coffe shop/roastery in San Francisco that I frequent from time to time. Not only do they know what Wi-Fi is, the staff think the technology is the coolest thing ever and gladly help novices configure settings etc. And the coffee is good too.
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